HRIM Website

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View My Tickets

Visit the HR Solution Center and view your previously submitted tickets.

Visit My Tickets

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Submit a Ticket

Can’t find your answer? Submit a ticket to receive assistance from a HRIM Support Agent.

Submit a Support Ticket

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HR IT Services

Tailored IT solutions designed to meet the unique needs of your organization’s HR landscape.

View HRIM Services List

Here to Help.

Recent Announcements

Security Update: SVG Email Attachments Now Blocked in Penn O365 Email

Dec. 4, 2025

Password Length Change Coming

Nov. 19, 2025

Continued Phishing Alert

July 29, 2025

View All Announcements

Technical Documentation

View All Technical Documentation

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General IT Support
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Web Requests
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Data Requests
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Inventory Requests
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Security Training
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AI Guidance
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Consulting Services

Need More Help?

Let us help you! The Penn Employee Solution Center is a place where staff can go to get help. The specialists there are very experienced and they are dedicated to making sure that everyone gets the help they need. Click the button to submit a ticket and someone from the Solution Center will respond.

Submit a Solution Center Ticket

Office Hours

Monday 9:00 AM - 5:00 PM EST
Tuesday 9:00 AM - 5:00 PM EST
Wednesday 9:00 AM - 5:00 PM EST
Thursday 9:00 AM - 3:00 PM EST
Friday 9:00 AM - 5:00 PM EST